Terms and Conditions and Privacy Policy

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Vision Maker Press’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Vision Maker Press’ or ‘us’ or ‘we’ refers to the owner of the website.
The use of this website is subject to the following terms of use:
• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to, the operator is acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Terms of business:
● All work carried out by VMP will be carried out to the best of our ability and a high professional standard. Some of the services offered will sometimes be carried out by third-party freelancers. Though this same high standard will endeavour to be matched when produced by a third party, VMP cannot be held responsible for the quality of a freelancer’s work; however, VMP will aim to resolve dissatisfactory matters if and when they occur, and in some cases, offer a refund of the author’s fee, if appropriate.
● A non‐disclosure agreement will only be forwarded to the author before work commences if one is requested. One can also be sent to third parties involved with the production of an author’s title if requested also. If a non‐disclosure agreement is not requested, though VMP commits to complete confidentiality, VMP cannot be held responsible for third party conduct.
● Invoices are sent up‐front for most packages and services, and payment is required within 14 days. If, after work has been completed, 30 days passes and the amount due has not been paid, VMP reserves the right to forward unpaid invoices to a collection company.
● Work carried out by VMP and its partners will endeavour to be timely; however, at times, unforeseen circumstances may cause proposed timelines to be extended. VMP will notify the author as soon as is practicable, should this be the case.
● VMP cannot be held responsible for the storage of pictures and/or content supplied by the author; please ensure backup copies are made before attaching/forwarding files to VMP.
● Print quotations are based on the known specifications at the time of application. After typesetting and other alterations, these specifications may differ slightly from the original quote, which will subsequently affect the original price given to the author. VMP cannot be held responsible for this, nor the quality of works by the relevant printer.
● The author is fully responsible for their book’s content under the terms of their copyright as VMP is only the printer of their book and is not acting as a publisher. VMP is a self-publishing business and not a publisher and will not sell your book. Consequently, VMP cannot be responsible for any defamatory, offensive, inaccurate, etc. content on this basis. VMP also reserves the right to refuse to print material that it deems outside of its core values and which are defamatory, offensive and inaccurate.
● The author will be asked to check and sign‐off any proofs of their manuscript and/or cover before going to print. Errors noticed after printing will, therefore, be the author’s responsibility.
● VMP reserve the right to add to these terms and conditions at any time.

Privacy Policy

1. Purpose
• Vision Maker Press hereinafter referred to as the “Business”, strives to comply with applicable laws and regulations related to personal data protection in countries where the Business operates. This Policy sets forth the basic principles by which the Business processes your personal data, and indicates the responsibilities while processing personal data.
• The Business does not knowingly attempt to solicit or receive information from children under 16 years of age.
• The Business understands that you are aware of and care about your own personal privacy interests, and the Business takes that seriously. This Privacy Policy describes the policies and practices regarding the collection and use of your personal data, and sets forth your privacy rights. The Business recognizes that information privacy is an ongoing responsibility, and so the Business will from time to time update this Privacy Policy as the Business undertakes new personal data practices or adopt new privacy policies.
2. Terms
• Consent – your clear agreement to the processing of your personal data for a specific purpose.
• Terms of Service Agreement – the reason why the processing is necessary based on a Terms of Service Agreement you have with the Business, or because the Business has asked you to take specific steps before entering into that Terms of Service Agreement.
• Legitimate Interests – the reason why the processing of your data is necessary which is based on the legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:

• delivering, developing and improving the website;
• enabling the Business to enhance, customise or modify the website and services;
• sub-contracting certain services including, but not limited to PR, Photography, Editing and other services which you have agreed to
3. Consent rule
• If you have given consent to the processing of your data you can freely withdraw such consent at any time by emailing the Business to info@visionmakerpress.com
• If you do withdraw your consent, and if the Business does not have another legal basis for the processing of your data, then the Business will stop the processing of the personal data.
• If the Business has another legal basis for the processing of your data, then the Business may continue to do so subject to your legal interests and rights.
3. Business’ responsibilities
• If you are a registered user or a visitor to the website the Business acts as the ‘data controller’ of personal data. This means the Business determines how and why your data are processed.
4. Your responsibilities
• Read this Privacy Policy carefully;
• If you provide the Business with personal data about other individuals, the Business will only employ that data for the special reason for which it was provided to the Business. By sending the data, you confirm that you have the right to dispose to process the data on your behalf in accordance with this Privacy Policy;
• Treat your personal data confidential and secure.
5. Collected data
• The Business collects data when you interact with its website, especially when:
• you browse any page of the website;
• the Business calls you;
• you use the website;
• you receive emails from the Business;
• you chat with the Business for customer support;
• you leave a comment;
• you connect integrations
• you opt-in to marketing emails.
• The Business collects the following types of data:
• contact details such as your first name, last name, email address;
• links to your website or blog;
• The recipients of the collected data are the Founders of the Business, its employees, and other third party service providers mentioned below.
6. Purposes and Legal Basis for the processing
• The Business processes the data for:

• Keeping the website running:
• Details: managing your requests (like orders), login and authentication, remembering your settings, processing payments, hosting and back-end infrastructure.
• Legal basis: Terms of Service Agreement; legitimate Interests.
• Improving the website
• Details: testing features, interacting with feedback platforms and questionnaires, managing landing pages
• Legal basis: Terms of Service Agreement; legitimate Interests.
• Customer support
• Details: notifying you of any changes to the service, solving issues, any bug fixing.
• Legal basis: Terms of Service Agreement; Legitimate Interests.
• Marketing purposes (with your consent)
• Details: sending you emails and messages about new functions, goods and services, and content.
• Legal basis: Consent.
• You may choose not to provide the Business with personal data. If you choose to do so, you can continue to visit the website and browse its pages, but the Business will not be able to process transactions without personal data.
• You may turn off cookies in your browser via settings. You can block cookies on your browser refusing cookies. You may delete cookies. If you turn off cookies, you can continue to use the website and browse its pages, but the website and certain services will not work properly.
• You can opt out from marketing by emailing the Business at info@visionmakerpress.com
• You can exercise the following rights by sending the Business an email at info@visionmakerpress.com

• You have the right to access information about you, especially:
• the categories of data;
• the purposes of data processing;
• third parties to whom the data disclosed;
• how long the data will be retained and the criteria used to determine that period;
• other rights regarding the use of your data.
• You have the right to make the Business correct any inaccurate personal data about you.
• You can object to the Business using your personal data for profiling you or making automated decisions about you. The Business may use your data to determine whether the Business should let you know information that might be relevant to you (for example, tailoring emails to you based on your behaviour).
• You have the right to the data portability of your data to another service or website. The Business will give you a copy of your data in readable format so that you can provide it to another service. If you ask the Business and it is technically possible, the Business will directly transfer the data to the other service for you.
• You have the right to be “forgotten”. You may ask erasing any personal data about you, if it is no longer necessary for the Business to store the data for purposes of your use of the website.
• You have the right to lodge a complaint regarding the use of your data by the Business. You can address any complaint to the UK Information Commissioner’s Office, either by calling their helpline (https://ico.org.uk/global/contact-us/helpline/) or as directed on their website at ico.org.uk
• In the context of the right to access information the Business shall provide you with the information within one month of your request unless there is a justified requirement to provide such information faster.
9. Security
• The Business has security and organizational measures and procedures to secure the data collected and stored.
• You acknowledge that no data transmission is guaranteed to be 100% secure and there may be risks.
• You are responsible of your login information and password. You shall keep them confidential.
• In case if your privacy has been breached, please contact the Business immediately on info@visionmakerpress.com

• The personal data collected by the Business is processed at the Business’ offices in Oxfordshire
• The Business uses payments service provider PayPal (Europe) (see their Privacy Policy at https://www.paypal.com/uk/webapps/mpp/ua/privacy-full) which processes payments for the Company. Such processing may take place in the EU.
11. Retention period
• The Business will delete your personal data from the databases no later than 7 years from the last time you used the website.
12. Transfer of your personal data
• As the Business has non-EU delivery and distributors outside the EEA, the Business counts on the situation when the transfer is necessary for the performance of a terms of service agreement between the data subject and the controller or the implementation of pre-terms of service agreement measures taken at the data subject’s request.
• If the Business transfers or stores your information outside the EEA in this way, the Business will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.

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